Last month I had the pleasure of attending a talk by David Yetman, discussing a program developed at Memorial University that works to “mobilize knowledge” between the university and outside interests. The program acts as a liaison of sorts, between interested community members and interested researchers. It’s an open door for communities to invite researchers to participate in questions relevant to them.
The program is interdisciplinary and completely voluntary. Yetman admitted that collaboration between faculty members and administration is a tricky thing, and that for this reason the program members actively sought out responsive members in the faculty, and worked with them, rather than trying to change the minds of those uninterested in collaborative research projects.
The project staff, “knowledge mobilization officers” work as a kind of knowledge broker – in many ways facilitating the business side of research, helping find funding, but also facilitate ways to disseminate research in ways appropriate to the project (perhaps pointing to the need for multiple styles of research publication, in that the standard journal publication may not be what is needed).
They have also been developing a search engine/database for research projects community members are interested in. The database provides researchers and community members a way to connect. The database would allow researchers to look for relevant research questions, and link them to members of the community that would help with it. He mentioned the need for “finding audiences” for academic research, and that “80% of what we do is building relationships”.
Pushing the business angle did cause my anthropological ears to ring a little. The “benefit to society” thing has been done to death in my readings for this project, and while increased collaboration was argued to benefit society, Yetman also said that knowledge mobilization officers “do not pass judgment on the type of project”, but that an ethics guideline was in the works.
I asked if knowledge mobilization officers, being interested in “finding audiences”, advocated Open Access publication of research – and I was disappointed to learn the program had not yet explored Open Access Publishing (and even though the program is small, and just starting, I still choke swallowing this one…). I promised myself I’d check back with them down the road to see if information on Open Access Publishing couldn’t be provided by the knowledge mobilization officers as standard practice. [just editing this, and again, how do you talk about mobilizing knowledge, and ignore Open Access? uggh!] [thinking more on it, I think Yetman comes from a medical research background, and I have no idea how well received open access publishing is in that area]
Looking at the relationship between academia and surrounding communities, and having this opportunity to see it more generally through multiple disciplines, I appreciate ethnography more. Not so much the value of ethnography as a “scientific method”, but the lessons one can learn looking at anthropology’s often brutal relationship with people/communities/states [things that make you go "hmm..."]. I asked Yetman how disputes would be settled between researchers and community members inviting research – what happens when the research doesn’t go as planned? Yetman admitted this was a challenge, but he felt that the knowledge mobilization officer, while not responsible for such a situation, would still be able to lend a hand. He said in no way would the knowledge mobilization officer, nor the community member inviting the research, have any control over the research output.
I also asked about Minerva style funding, and how interests could be balanced out – if at all. He said that many researchers would be interested in military funding, and admitted that large-scale funding could be an issue if it were let to dominate research agendas. Here exists the problem of promoting collaboration without judging “good or bad”. Ie: in the article linked at the bottom of this post, it discusses knowledge mobilization as coming from technology transfer, which involves patents, and making profit. So maybe this program will end up promoting the “closed” side of the intellectual property debate.)
Even if it ignores ethical issues, steps around research responsibility, and hasn’t yet figured out how important open access publishing is, it does do one thing that I like – it opens a door for people to approach the university with their questions and concerns.
While a liaison can help on the community side, I still think anthropologists have the right idea building collaboration into the research methods, and to facilitating the collaboration themselves. Ie: do we need a special database to find relevant research questions, when we have the internet, or live in a local community? Are these issues not constantly being discussed in the news, on blogs, and on youtube? Yes, at least with online ethnography. A knowledge mobilization office could help researchers get their feet into the community however, and help local organizations advertise their issues and interests.
I would have kept the questions pouring, but few others were participating so I shut up and talked to him when the talk finished. I explained my interest in “sharing knowledge” and Open Access, and when I told him I was in the anthropology program he told me he always got a great response from anthropologists, who he said expressed more interested in community collaboration. During the talk he also mentioned how the program was new, but tried to incorporate what it could from participatory research methods that have been developing in anthropology and other disciplines. [he mentioned proactive and reactive strategies, community workshops hosted in different areas in the region]
One audience member inquired about measuring and quantifying the success of such collaborations – Yetman replied that was a challenge, but that qualitative assessments seemed to work pretty well.
Here is an article discussing some of the projects successes and strategies:
“Putting Knowledge Into Practice”
http://www.universityaffairs.ca/putting-knowledge-into-practice.aspx
[on the first round writing this, I used the word "interested" about 20 times. ]

4 Jan
Reader interaction in the blogsphere and elsewhere.
Posted by o.w. in Doing ethnography online, Engaging anthropology. Tagged: academic blogsphere, author reader interaction, online collaboration, reader comments. 3 Comments
I’d wanted to investigate the ways online journals where adapting to new communication opportunities online, but I had to chop much of this from my proposal to keep things manageable. Thankfully other people are writing about it, and my “ethnographic” exploration can continue “from the armchair”. Gary Kamiya at Salon.com discusses the way reader interaction has changed journalism for better and for worse. The article details the experiences of a number of salon.com writers, and discusses the publications changing strategies for capitalizing on reader contributions:
Salon.com has worked to integrate reader interaction into it’s online publishing strategy. But not all feedback is equal, and the process of democratizing reader feedback had unexpected consequences. The article highlights both the good and bad. For the good he highlights the ability of reactive audiences to act as “an enormous fact checker” pointing to “an explosion in expertise”, albeit a very chaotic one. These reactions demand authors respond to meaningful critiques and these interactions can lead into longer lasting relationships.
This strategy of building relationships through online interactions has been my main research strategy. Blogging my research has not only worked to fact-check my interpretations through the generous contributions of collaborators, but it has also worked to develop a network of personal relationships. For example, I am now working on an email survey which I will send out to people who have responded on the blog. This will hopefully go over better than a random email survey sent out to people I’d never spoken with before.
But enough with the internet utopianism already. And enough preaching to the converted (ie blogging about open access…). The tough sell will come from those just coping with email. To sell this online revolution to more conservative anthropologists, my thesis will have to detail all the bad. [objective = (equal number of good points, listed next to equal number of bad points).] The salon.com article discusses the brutality, idiocy, and thoughtlessness that come with many reader comments, along with long winded tirades and rants. They point to different norms of behavior within traditional print magazines from those online:
While Salon.com authors deal with brutal, often idiotic responses, my own experience has been a bit different. Responses so far have come from academics, or previous academics. Reader comments have been very supportive and kind, and are often quite formal. Salon.com authors on the other hand highlight issues of sexism, insensivity, and intolerance – so bad that some authors at Salon avoid reading responses, or searching their names on Google. Academia breeds formality, even without an editor, for I haven’t received any anonymous hate mail yet…
Anthropology and academia in general, are described by Vassos Argyrou as a ‘game of power’, and formality is part of this game. It’s interesting to see how academic blogs attract different kinds of responses than online magazines and other more popular blogs.
The other possibility is my academic drivel bored the trolls to death…
[random notes from the reading]
Kamiya, Gary. 2007. “The Readers Strike Back”, Salon.com
http://www.salon.com/opinion/kamiya/2007/01/30/writing/index.html